Seriously, Barry M online sucks big time.
I opened a spree & and placed two orders about two weeks ago.
Firstly, they cancelled my first order. They said they were unable to process my order as the Address Verification Service could not verify the information provided. The bank could not verify the address details. So my order was cancelled and the money credited back to my card.
Okay, never mind. Since that was the problem, i'm expecting the second order to be cancelled & refunded as well.
They shipped my second order!
How was that possible when the same card was used & the same shipping address was entered for both orders?!
I emailed them demanding an explanation. but NO REPLY. Hell, i was pissed off.
Now, since the order was shipped, all i can do is wait for the package to arrive.
About 10 days later, just a day before i was off to Bangkok, it arrived. But because i was leaving the next day, i wasnt able to check if the order was complete. Only when i return & sorting out order, did i realise that 1 item is missing. I've emailed them & left messages on the FB Wall. Still NO REPLY.
Seriously, their online customer service sucks big time.
Probably not gonna place another order with them anytime soon.